Have you selected the correct input in the Hue app’s settings?.If Windows displays the incoming signal (the green bar under Test your Microphone in Sound Settings) but the lights don’t react. Go back to the first Sound Settings page and you should now be able to select Line-In as the input ( though it will still not show if nothing is physically connected to the Line-In socket). In the Input Devices section, under Line-In, click Enable.If the input you’re using is not available in the list shown in the picture above: Try another audio cable (if it’s not new).Double-check which RCA connections you’ve used on Sonos.Double-check which PC jack you’ve plugged into.Is the volume on the Port/Connect low? (we recommend Fixed output - see our No sound from Port or Connect page).If this is not happening, check the easy stuff first: When Windows detects a signal, it fills the grey bar under “Test your microphone” in with green like a meter (as shown in the blue box in the first picture above) reacting to the input signal level. With the correct input enabled and selected in Windows, you will now be able to select Line-In in the Hue app’s settings. When Windows detects a signal, it fills the grey bar under “Test your microphone” in with green like a meter (as shown in the blue box in the first picture above) showing the input signal level. Go back to the first Sound Settings page and you should now be able to select Line-In as the input (though it will still not show if nothing is physically connected to the Line-In socket, so please double-check). If it’s not available there either, click Manage sound devices, then Line-In under Input Devices and click Enable. Scroll down to Input and select Line In under Choose your input device.Please right-click on your computer’s volume icon (bottom right corner of your screen) and click Open Sound settings.If you are unable to choose Line-In/Microphone because it’s not in the drop-down list, we’ll need to enable the input in Windows.
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